FAQ & Site Info
FAQ
Yes, I do. There will be a JPY quote beneath every product. If you are going to make a JPY transaction please contact me (using bank transfer/credit cards)! However, if you are going to use money order, your total is the JPY quote for every item you're ordering + convert shipping quote to JPY. And obviously, for COD, you're going to pay by JPY :)
Paypal/Stripe - USD. Money Order - USD for international postal money order, JPY for locals. Cash on Delivery - JPY.
Yes! I don't smoke nor I have any pets. I keep my place clean all times!
All orders will be shipped in a bubble mailer or box with foam lining, depending on your order! I will try to avoid any damages to your item with these handling options.
I ship through Japan Post. Handling fee is included in shipping fee.
Tokyo, Japan!
For the moment only Money Order. I ONLY ACCEPT CASH ON DELIVERY FOR TOKYO AREA. Soon I will accept credit cards thru Stripe; possibly Paypal.
I will immediately send you an email within 24-48 hours. Depending on your payment method, I will confirm receiving your payment. I will ship your items immediately if everything is settled. NOTE THIS EXCLUDE CUSTOM ORDERS.
SORRY TO ALL INTERNATIONAL ORDERS :(
Apparently eCrater does not let me set fixed shipping rate for international orders... For Stripe, you will pay the final quote by eCrater but I WILL return the extra monies. Feel free to remind me if I haven't. For money order, ignore the eCrater quote and send me the item subtotal + fixed shipping rate (if you're ordering multiple items, please contact me!!)
I am still thinking about it, due to several reasons.
However, I will be accepting Stripe soon - it's similar to Paypal! (:
Weekdays only; I am still a student, and I usually ship in the afternoon after I'm done with classes.
JAPAN - All orders are insured and can be tracked.
INTERNATIONAL - All orders can be tracked.
However, if you'd like to purchase international insurance then please contact me.
Please see the 'terms' page, I explain to you my return policy.
I ship internationally!
But if you live in a remote, obscure location or just plain unsure, please contact me and I'll check with local post office.
Please wait 24-48 hours for order confirmation.
As soon as I confirmed your payment I will work on shipping your order.
NOTE THAT CUSTOM ORDERS TAKE LONGER!
It depends on what you're ordering and my current workload, but I promise it'll be less than a week, even in hectic days - if I really can't do it, I'll always notify you.
If you can't wait that long, you can ask me for a refund.
I can't rush custom orders. Sorry.
Check my blog (bunnydango @ blogspot) or ask.fm (bunnydango) to see photos and proofs that I've received orders, am shipping packages, etc.
I've went to conventions, made and shipped more than 150 artbooks, and lots of other things.
If you still don't believe me, simply don't buy from me. :)
Yes but they can be expensive! Please contact me for details.
TOKYO AREA ONLY. I will contact you to make sure you are available when I ship your item and collect your money. For those who are NOT in Tokyo and select that payment method, I will contact you so we can settle your payment.
